I gave a call to clinic X 2 seconds ago, TYP's parent need a family doctor, I'll ask her to take them if she can take two new patients. It's a real PITA to find a doctor here.
Doctor X's office, how may I help you?
I would like Doctor X to call me back when she's at the office.
Are you a patient?
Yes, I'm a patient here and at Clinic Y
If you aren't only a patient here, I can't take the message!
I can't take the message because she wouldn't call you back. I'm sorry, that's the rule.
I'm sure she would call me back BUT you know what I'll do? I'll call Clinic Y and leave a message there. Surely they'll take it.
I'm sorry, that's the way it works.
Fine, have a great day then.